Privacy Policy

The Monkey Mashup, www.themonkeymashup.com (the “Site”), respects the privacy of our Users and is committed to collecting, maintaining and securing User information in accordance with this Privacy Policy and our Data Use Policy. All capitalized terms have the meaning set forth in the Terms of Use, or as otherwise defined in The Monkey Mashups other agreements, including but not limited to: Code of Conduct, The Monkey Mashup Terms of Use, Listing Owner Terms of Use, this Privacy Policy, and our Data Use Policy. In the event of a conflict, the Terms of Use shall control. This Privacy Policy describes the information We collect, how that information may be used, with whom it may be shared, and Your choices about such uses and disclosures.

This Privacy Policy is intended for citizens of the United States. Please read this entire Privacy Policy before using or submitting information to the Site. By submitting information on the Site or utilizing the Services, You acknowledge that You understand and consent to the terms of this Privacy Policy. If You have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

Information We collect about You

In General. We may collect Personal Information that can identify You such as Your name and email address and other information that does not identify You. When You provide Personal Information through the Site, the information may be sent to servers located and be made available to User and Listing Owners in the United States and other countries around the world.

Information You provide. We may collect and store any Personal Information You enter on the Site or provide to us in some other manner. This includes identifying information, such as Your name, address, e-mail address, telephone number, credit card information, and other personally identifiable information.

Information from other sources. We may also periodically obtain both personal and non-Personal Information about You from other businesses, business partners, contractors and other third parties, such as social media sites.

Use of cookies and other technologies to collect information.

We use various technologies to collect information from Your computer and about Your activities on our site.

Information collected automatically. We automatically collect information from Your browser when You visit the Site. This information includes Your IP address, Your browser type and language, access times, the content of any undeleted cookies that Your browser previously accepted from us (see “Cookies” below), and the referring website address.

Cookies. When You visit the Site, We may assign Your computer one or more cookies, to facilitate access to our site and to personalize Your online experience. Through the use of a cookie, We also may automatically collect information about Your online activity on our site, such as the web pages You visit, the links You click, and the searches You conduct on our site. Most browsers automatically accept cookies, but You can usually modify Your browser setting to decline cookies. If You choose to decline cookies, please note that You may not be able to sign in or use some of the interactive features offered on the Site.

Other Technologies. We may use standard Internet technology, such as web beacons and other similar technologies, to track Your use of our site. We also may include web beacons in promotional or other e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information We obtain in this manner enables us to customize the services We offer the Site visitors to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.

Information collected by third parties. We may allow third parties, including our authorized service Listing Owners, advertising companies, and ad networks, to display advertisements on our site. These companies may use tracking technologies, such as cookies or web beacons, to collect information about Users who view or interact with their advertisements. This information allows them to deliver targeted advertisements and gauge their effectiveness. You may choose whether to receive some Interest-based Advertising by submitting opt-outs. Some of the advertisers and Listing Owners that perform advertising-related services for us and third parties may participate in the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. To learn more about how You can exercise certain choices regarding Interest-based Advertising, including use of Cross-device Data for serving ads, Visit: https://www.aboutads.info/choices/, and https://www.aboutads.info/appchoices for information on the DAA’s opt-out program specifically for mobile apps (including use of precise location for third party ads). Some of these companies may also be members of the Network Advertising Initiative (“NAI”). To learn more about the NAI and Your opt-out options for their members, see: https://www.networkadvertising.org/choices/.

Please be aware that, even if You are able to opt out of certain kinds of Interest-based Advertising, You may continue to receive other types of ads. Opting out only means that those selected members should no longer deliver certain Interest-based Advertising to You but does not mean You will no longer receive any targeted content and/or ads (e.g., from other ad networks). Also, if Your browsers are configured to reject cookies when You visit these opt-out webpages, or You subsequently erase Your cookies, use a different device or web browser or use a non-browser-based method of access (e.g., mobile app), Your NAI / DAA browser-based opt-out may not, or may no longer, be effective.

How We use the information We collect

In General. We may use information that We collect about You to:

deliver the services that You have requested;
manage Your account and provide You with customer support;
perform research and analysis about Your use of, or interest in, our products, services, or content, or products, services or content offered by others;
communicate with You by email, postal mail, telephone and/or mobile devices or send newsletters about products or services that may be of interest to You either from us, our companies or other third parties;
communicate with You with regard to partially completed service requests;
develop and display content and advertising tailored to Your interests on our site and other sites;
verify Your eligibility and deliver prizes in connection with contests and sweepstakes;
enforce our Terms of Use and other associated policies with the Site;
publicly-display comments, ratings and reviews and other content provided by You;
collect Listing Owner professional titles/categories and specializations in order to help better identify User’s interests and to develop better features;
manage our business; and
perform functions as otherwise described to You at the time of collection.

Payment and Financial information. For Listing Owners, We may use financial information or payment methods to process payment for any purchases made on our Site, enroll You in the discount, subscription, and other programs in which You elect to participate, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business. For consumers, We may use credit card information to process payment for any payments made on our Site. We do not use payment or credit card information in any other ways.

With whom We share Your information.

We want You to understand when and with whom We may share personal or other information We have collected about You or Your activities on our web site or while using our services.

Personal Information. We do not share Your Personal Information with others except as indicated below or when We inform You and give You an opportunity to opt out of having Your Personal Information shared. We may share Personal Information with:

Authorized service Listing Owners: We may share Your Personal Information with our authorized service Listing Owners that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analysis, supporting our Site functionality, and supporting contests, sweepstakes, surveys and other features offered through our Site. These Listing Owners may have access to Personal Information needed to perform their functions but are not permitted to share or use such information for any other purposes.

Marketing Affiliates: When You are referred to us via a third-party marketing affiliate, We may share Your email address, and other information that You provide, to such marketing affiliates.

Business partners: When You make posts, requests, appointments or engage in communications through our Site or our services, We may share Personal Information with the businesses with which We partner to offer You those products, services, promotions, contests and/or sweepstakes. When You elect to engage in a particular merchant’s offer or program, You authorize us to provide Your email address and other information to that merchant.

Listing Owners. When You submit a Service Request through our Site, You consent to our providing Your Personal Information and request to the Listing Owners. Sharing this information with Listing Owners allows them to contact You using the e-mail address or other contact information You provided. The Monkey Mashup cannot control and is not responsible for the Listing Owners’ use of Your Personal Information.

Direct mail partners. From time to time, We may share our postal mailing list with selected Listing Owners of goods and services that may be of interest to You.

Other Situations. We also may disclose Your information:

In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, We may raise or waive any legal objection or right available to us.
To protect the rights, property, or safety of You, The Monkey Mashup Users, The Monkey Mashup, or the general public.
When We believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our Users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our Site Terms of Use or other Site agreements or policies.
In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Any third parties to whom We may disclose Personal Information may have their own privacy policies which describe how they use and disclose Personal Information. Those policies will govern use, handling and disclosure of Your Personal Information once We have shared it with those third parties as described in this Privacy Policy. If You want to learn more about their privacy practices, We encourage You to visit the websites of those third parties. These entities or their servers may be located either inside or outside the United States.

Aggregated and non-Personal Information. We may share aggregated and non-Personal Information We collect under any of the above circumstances. We may also share it with third parties to develop and deliver targeted advertising on our Site and on websites of third parties. We may combine non-Personal Information We collect with additional non-Personal Information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis. For example, We may tell our advertisers the number of visitors to our Site and the most popular features or services accessed. This information does not contain any Personal Information and may be used to develop website content and services that We hope You and other Users will find of interest and to target content and advertising.

Security Safeguards

The Monkey Mashup will use reasonable security safeguards to protect Your Personal Information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification by third-parties. Notwithstanding the foregoing, You should be aware that there is always some risk involved in transmitting Personal Information over the Internet and no security system can prevent all potential security breaches. As a result, The Monkey Mashup cannot guarantee or warrant the security and privacy of any Personal Information You transmit to Us, and You do so at Your own risk. Once We have received Your Personal Information, We will use strict procedures and security features to try to prevent unauthorized access.

How You can access Your information

If You have an account with The Monkey Mashup, You have the ability to review and update Your Personal Information online by logging into Your account. You can also review and update Your Personal Information by contacting us. More information about how to contact us is provided below.

You can also choose to have Your account disabled by contacting [email protected]. After You deactivate Your account, You will not be able to sign in to our Site or access any of Your Personal Information. However, You can open a new account at any time. If You deactivate Your account, We may still retain certain information associated with Your account for analytical purposes and record-keeping integrity, as well as to prevent fraud, collect any fees owed, enforce our Terms of Use, take actions We deem necessary to protect the integrity of our web site or our Users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties’ policies.

Your choices about collection and use of Your information

At any time, a User can choose to no longer receive commercial or promotional emails or newsletters. You will be given the opportunity, in any commercial e-mail that We send to You, to opt out of receiving such messages in the future. It may take up to ten (10) days for us to process an opt-out request. We may send You other types of transactional and relationship email communications, such as service announcements, administrative notices, and surveys, without offering You the opportunity to opt out of receiving them.

User Content

We may provide areas on our Site where You can post information about Yourself and others and communicate with others, as well as post reviews of products, establishments, Listing Owners, and the like, or upload content (e.g. pictures, videos, audio files, etc.). Such postings are governed by our Terms of Use and Code of Conduct. In addition, such postings may appear on other websites or when searches are executed on the subject of Your posting. Also, whenever You voluntarily disclose Personal Information on publicly viewable web pages, that information will be publicly available and can be collected and used by others. For example, if You post Your email address, You may receive unsolicited messages. We cannot control who reads Your posting or what other Users may do with the information You voluntarily post, so We encourage You to exercise discretion and caution with respect to Your Personal Information. Once You have posted information, You may not be able to edit or delete such information.

Children’s Privacy

The Monkey Mashup is not intended for children under the age of 13. We do not direct the Site to, nor do We knowingly collect any Personal Information from, children under 13. By providing Personal Information on the Site regarding a baby or child, You are affirming that You are legally authorized to do so. We encourage parents and legal guardians to talk to their children about their use of the Internet and the information they disclose to the Site or any other websites.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any Personal Information relating to Users of the Site.

Changes to this Privacy Policy

The Monkey Mashup may revise this Privacy Policy at any time and without prior notice. When We do, We will post the change(s) on the Site. In the event that We make any material change(s) to this Privacy Policy, We will make reasonable attempts to notify You. We recommend that You periodically review this Privacy Policy for any updates and/or changes. Your continued use of the Site after We make changes to this Privacy Policy shall be considered Your acceptance of those changes.

California Users

If You are a resident of California, in addition to the rights set forth above, You have the right to request information from us regarding the manner in which We share certain categories of Personal Information with third parties for direct marketing purposes. California law gives You the right to send us a request at a designated address to receive the following information:

To learn more about the California Consumer Privacy Act and how it applies to You, please visit the California Attorney-General’s website.

Right to know: You have the right to request that We disclose the data We collect, use and disclose, and other information relating to data We collect about You.

Right to delete: You have the right to request the deletion of data that We have collected from You, subject to certain exceptions.

Right to non-discrimination: You have the right not to receive discriminatory treatment for exercising the rights listed above. You may submit a request to know or delete via email at [email protected].

Only You, or someone You authorize to act on Your behalf, may make a request to know or delete Your data. An authorized agent may make a request on Your behalf by providing written permission signed by You.

We will need to confirm Your identity before processing Your request by asking You to log into Your existing account (if You are a Listing Owner) or by asking You for additional information to confirm Your identity against information We have already collected.

If You are a registered User under the age of 18, You may request (via email) and obtain removal of content or information publicly posted on The Monkey Mashup. Please note that removal does not ensure complete or comprehensive removal of said content or information from the Internet.

International Users

This Privacy Policy is intended to cover collection of information on our Site from residents of the United States. If You are visiting our Site from outside the United States, please be aware that Your information may be transferred to, stored, and processed in the United States where our servers are located, and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in Your country. By using our Services, You understand that Your information may be transferred to our facilities and those third parties with whom We share it as described in this privacy policy. If you do not agree to the foregoing, you are prohibited from using the Site and the Services.

Linked information:

Cookies:

A cookie is a small text file that is stored on a User’s computer for record keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when You close Your browser and is used to make it easier for You to navigate our Site. A persistent cookie remains on Your hard drive for an extended period of time.

For example, when You sign into our Site, We will record Your User or member ID and the name on Your User or member account in the cookie file on Your computer. We also may record Your password in this cookie file, if You indicated that You would like Your password saved for automatic sign-in. For security purposes, We will encrypt any Usernames, passwords, and other User or member account-related data that We store in such cookies. In the case of sites and services that do not use a User or member ID, the cookie will contain a unique identifier. We may allow our authorized service Listing Owners to serve cookies from our Site to allow them to assist us in various activities, such as doing analysis and research on the effectiveness of our site, content and advertising.

You may delete or decline cookies by changing Your browser settings. (Click “Help” in the toolbar of most browsers for instructions.) If You do so, some of the features and services of our Site may not function properly.

Web Beacons:

Web beacons (also known as clear gifs, pixel tags or web bugs) are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web Users or to access cookies. Unlike cookies which are stored on the User’s computer hard drive, web beacons are embedded invisibly on the web pages (or in email) and are about the size of the period at the end of this sentence.

Web beacons may be used to deliver or communicate with cookies, to count Users who have visited certain pages and to understand usage patterns. We also may receive an anonymous identification number if You come to our site from an online advertisement displayed on a third-party website.

Mobile Device IDs: If You’re using an app, We use mobile device IDs (the unique identifier assigned to a device by the manufacturer), instead of cookies, to recognize You. We do this to store Your preferences and track Your use of our apps. Unlike cookies, device IDs cannot be deleted. Ad companies use device IDs to track Your use of the app, track the number of ads displayed, measure ad performance and display ads that are more relevant to You. Analytics companies use device IDs to track information about app usage. We share device IDs with service Listing Owners who power certain features, such as voice recognition.

Do Not Call Policy:

The Monkey Mashup has adopted and adheres to policies that comply with applicable Federal Trade Commission, Federal Communications Commission and State laws/regulations.

How to Contact Us

You may direct any questions or concerns regarding this Privacy Policy, or the practices described herein, to us via our Contact Form.

Privacy Policy last updated April 30, 2021