You can edit your profile by logging in, going to your Dashboard under your picture and login at the top-right of your screen, and selecting Account Details, Payment Details, etc.
The “Instagram Wide” Aspect Ratio (1980 x 1042 px) is the ideal cover image size for TheMonkeyMashup Cover Images. The Instagram Wide ratio can easily be tested and set using Croppola’s FREE online tool.
Your video first needs to be published on a Youtube, Vimeo, etc. Then, copy and paste the video URL into the Video listing field. Don’t forget to click “Update”!
Contact us anytime through our Support Page. We aim to get back to you within 24-48 hours.
You can change to manual renewal by logging into your account, going to your advertiser Dashboard –> Subscriptions, then Viewing each one and toggling Off next to “Auto renew”.
If you are not satisfied with our products and services, and are still within 30 days of your original purchase date, your request for a refund will be honored, no questions asked. You can request it here.
Make sure to check your Spam folder and also, that you have the right email address listed in your Account Details. This email may be different from the one displayed publicly in your published listings.
We manually review each and every listing that comes in to make sure it is free of obscenities, profanities and other problems listed in our TOS. We try to approve listings as soon as possible. You will receive an email notification when your listing is published and shareable.
We ask all our Helpers to specify whether they can provide home visits or online meetings. Visit our main Explore page to find a good match for your needs.
Whether you’re looking for a therapist that takes insurance, a case manager that works via sliding fee, or an office that is handicap-accessible, check out our Tags section to find someone who meets your needs.
Contact a Helper through their contact information listed on their profile, usually by phone, email or through their website.
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