Frequently Asked Questions
Most frequent questions and answers
You can edit your listings by logging in, going to your Dashboard under your picture at the top-right of your screen, then selecting the listing you wish to edit and clicking “edit”. When finished editing, don’t forget to click “Submit for Approval” before exiting!
You can change to manual renewal by logging into your account, going to your Advertiser Dashboard –> Subscriptions, then Viewing each one and toggling Off next to “Auto renew”.
Helper profile images should be square, and the person should be in the center, leaving room to crop to the left, top and right. Your Helper profile image should be about 500px x 500px. The image file can easily be tested and set using Croppola’s FREE online tool.
If you would like to to cancel your listing, log in to your account and navigate to your Subscriptions area. Select which subscription/listing you would like to cancel, then select “Cancel”. Your listing will remain Published for the remainder of the billing period you paid for (until the next renewal date), then it will un-publish and your billing method will not be re-charged at that time. For more information see our Account Questions area.
Content Listing “featured images” should be 900px by 600px. The crucial part of the image should be in the center with space to crop around edges if needed. Images within the body of the article should be max width 660px.